Hawaiian Airlines' Top Lawyer Calls United Fiasco a 'Case Study on What Not to Do'

, Corporate Counsel

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Aaron Alter, head of the legal department at Hawaiian Airlines, says there's plenty that United Airlines could have done differently with their recent passenger removal scandal.

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  • Sick of flying

    Munoz needs to go - not only was the mater not handled appropriately, his comments immediately after the incident, blaming the victim for being "disruptive" were disgusting. EVERYONE saw the video - the man was sitting peacefully in his seat, he only became "disruptive" when goons called by the airline began to manhandle him.

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