Ford Faces Class Action Over Touch-Screen System Defects

, The National Law Journal


The MyFord Touch system, launched in 2010, was designed to seamlessly operate audio controls, global positioning system navigation and climate controls, as well as a Bluetooth device. But Ford chief executive officer Alan Mulally acknowledged that the system has had technology problems.

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What's being said

  • Darren McKinney, American Tort Reform Association, Washington, D.C.

    Unless they're being chased cross-country by murderous criminals or blood thirsty aliens, Jason Zweig and any other adult who is sufficiently competent to hold a driver's license ought to have enough sense to check maps and generally orient themselves before "driving in an area [they are] unfamiliar with and listening to the radio."

    One needn't specifically defend Ford's technology to criticize generally what is yet another dubious class action brought – in California, no less -- on behalf of those who would have our courts believe they are idiots. For only idiots, and certainly no reasonable people, would ever rely solely on a gadget to get them where they're going.

    Put down the gadgets and turn off the radio once in a while, folks. Reorient yourselves with the real world in three dimensions, keep your eyes on the road ahead and a good old-fashioned road atlas under the front seat for good luck.

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